Emergency Box

Emergency Box icon
  • Android 4.4 +
  • Version: 1.1
  • 33 MB
Download

Updated to version 1.1!

Emergency Box is an app that revolutionizes after-sales service management.

It allows you to significantly reduce travel costs and offers an effective and timely system for solving technical problems.

Operation:

• The customer opens the ticket which is displayed in real time by the hotliner by means of a push notification and an e-mail

• The hotliner contacts the customer in video call or in chat for the exchange of information on the problem: photos, videos, files.

• Once the problem has been identified, the hotliner decides on the method of intervention: sending spare parts, a guided instruction or sending the technician.

• The ticket is closed and archived with the entire intervention history.

Benefits for the producer:

• Significant savings on warranty work

• Optimization of non-warranty interventions

• Creation of a new source of revenue based on the reporting of the interventions (invoicing based on the tickets created and the time taken by the hotliner)

• Service reporting with cost and revenue quantification

Customer benefits:

• Savings on intervention costs in case of non-warranty service

• Direct contact with the manufacturer

• Real-time assistance throughout working hours

Features: Available in Android and IOS versions.

Intuitive and easy to use.

  • 4
4 (1)
Screenshots
Additional Information:
  • Updated
  • Price$0
  • Installs 10+
  • Rated for 12+ years
Good speed and no viruses!

On our site you can easily download Emergency Box v1.1! All without registration and send SMS!